Glenn Poulos, the president of ProgUSA, joins Linda Ockwell-Jenner on the SBCN Small Biz Podcast to share tips for growing small businesses. He emphasizes four key areas: showing up creates opportunity, building relationships over transactions, protecting margins, and consistently bringing value to the conversation. Glenn stresses the importance of understanding a client’s needs, advocating for speed, and avoiding generic sales pitches. He highlights the “Punch Perfect Pitch and Close” guide available on his website (glennpoulos.com) which uses a three-point structure for presentations. Glenn also offered a valuable piece of advice – thoroughly research potential clients before engaging, as a lack of preparation can immediately derail the process.