There’s a huge misunderstanding about pro-activity in information technology (IT) management. That misunderstanding isn’t about the benefits of proactive IT management; everyone knows that preventative measures against a systematic failure within your business’ computer network saves you thousands of dollars and weeks’ worth of staff/down time. No, the trouble with executing strong proactive IT management is the false belief that in order to do so, you have to get ahead in your To Do List in order to carve out enough time to get the system embedded within your network. This false belief stops plans to introduce automated network monitoring to many businesses during the research stage because, “we don’t have time for that kind of disruption right now.”
Network security and maintenance don’t come with painful integration. A Managed Service Provider (MSP) like Polarverse implement network monitoring systems that set up with very little to no disruption to your business, and operate in the background to provide relief without adding to anyone’s To Do List or accrued overtime.
Where IT pro-activity is the problem, MSPs are the solution because most of the process is automated and performed remotely from your MSP’s office. MSP technicians are contacted automatically by the monitoring system when something in your network is failing or being attacked. Not after there is a failure or an attack, but at the first sign of distress! The response system automatically contacts and alerts the appropriate person, who logs in remotely to your system, reads the diagnostics and begins the fix, often within minutes of detection. You don’t have to call your IT support company, you don’t have to wait for them to become available; you just keep working.
The proactive benefit of hiring an MSP isn’t singular. Your business is now directly connected to a highly knowledgeable business technology expert! Your MSP team keeps up to date on all the latest and greatest information technology applications and they are pleased to interpret the tech language into business language for your understanding through newsletters, blog posts, and whitepapers. When you sign on with an MSP, sign up for their newsletter, read every issue, and make sure your management team members do too, to look for ways to adapt new technology and improve efficiency. Reliable information from someone who knows how your business could use it delivered straight to your inbox.
Additionally, when you find a new software application to incorporate into your processes, don’t waste valuable internal time on implementation, hire your MSP to do it for you – you may find it’s already covered in your contract. You don’t need an internal IT team or a higher budget to use the same online tools and apps that companies twice your size do.
MSPs are making it possible for businesses of every size to have affordable access to and use of the newest technology to increase efficiency and stay competitive in every industry. If you have time to make a phone call, you’ve got time to be proactive.
For more information on customizable MSP plans contact Polarverse at 519-489-0646.