There’s a common misconception that user data in SaaS applications (i.e. Office 365, Gsuite, etc) is fully backed up. It’s more likely that an employee will delete something they end up needing two weeks later than the possibility of all of Google’s servers being destroyed by a storm. In fact, SaaS applications usually aren’t the responsible party for data loss, but they aren’t built to protect against accidental or malicious actions either. It’s important to know that if data loss is your organization’s fault, you’re out of luck in most cases unless they have a backup solution in place.
How can I lose data?
- Accidental Deletion and User Mistakes: More often than not, data is deleted by the user or organization to later realize that it is actually still needed. A collaborator might accidentally delete a shared project, or you might delete a scrapped project and then later learn it is starting up again. Information can also unknowingly be overwritten or corrupted by users and third-party apps
- Overwriting Data: SaaS applications hold large amounts of data that is constantly added to and updated. Overwriting data is a common problem that occurs when large data sets are imported into the application via bulk uploads or when integrated third-party applications are used to manage the data inside the base SaaS application.
- Malicious Actions: People often delete data
(especially email history) before they quit their role or if they suspect they are going to be fired, or to spite a boss or coworker they are angry at. Hackers can also be the culprit, surpassing security systems to delete or corrupt data (i.e. ransomware). Whether internal or external, untrustworthy users are a reality.
To learn more about how you can protect your SaaS data, check out our SaaS Protection. SaaS Protection won’t let your critical data slip through the cracks. SaaS Protection gives you consistently reliable granular backups, quick and easy restores and exports, secured data for compliance.